Privacy Policy

Bhagavathi Matrimony ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us while using our matrimonial services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

When you register and create a profile with us, we may collect:

• Personal details — name, date of birth, gender, contact number, email address.
• Profile information — community, education, occupation, family details, photographs and partner preferences.
• Communication records — messages, interests, calls and notes exchanged through our platform or with our matchmaking team.
• Technical information — IP address, browser/device details and usage data collected automatically when you use our website.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your matrimonial profile and account.
• Match you with compatible profiles based on your preferences.
• Communicate with you regarding your profile, matches, and service updates via phone, SMS, WhatsApp or email.
• Improve our services, troubleshoot issues and ensure the security of our platform.
• Comply with applicable legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information to third parties. Your profile details are shared only with other genuine members and prospective matches as part of our matchmaking service, and with our internal team to assist you through the matching process. We may share information with service providers who support our operations (such as hosting, SMS/WhatsApp messaging, or payment processing), under appropriate confidentiality obligations, or where required to comply with law.

4. Data Security

We adopt reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices & Rights

You may access, review and update your profile information at any time from your dashboard. You may also request that we deactivate your profile or delete your account by contacting us using the details below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

6. Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences, keep you signed in, and understand how our services are used so that we can improve them. You can control cookies through your browser settings; disabling cookies may affect certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at info@bhagavathimatrimony.com or via WhatsApp at +91 919000000000.